Social Media Tips for 2015

Did you fail to attain some of your social media goals in 2014? Perhaps you lacked in terms of engagement, or only gained a handful of followers/friends throughout the year. Maybe you gave up on social media all together, convinced that the time you spent on Facebook and Twitter wasn’t doing anything to help your […]

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What’s Their Preferred Mode of Communication?

What is the best way to communicate with your clients and prospects? In the ‘80s, it was easy to figure out how to communicate with prospects and clients. You either called them on the phone (landline) , you mailed them (hard copy), or you just stopped by their office. In the ‘90s we could contact […]

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New Year, New Slate. Promote a Shred Day!

If you haven’t been involved in a community shred day, 2015 is the perfect time to market this service to current and potential customers. You’ll quickly increase your business clientele, and make a name for yourself as a reliable and credible paper shredding company. Consider this; every year as we say goodbye to the past […]

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Help Your Customers Improve Their Security in 2015 – New Year’s Resolution Tips

A new year represents new beginnings for every business and of course, new growth opportunities. It’s important for every organization to prepare for whatever may come their way in 2015; along with budget and marketing plans for the New Year, now is the perfect opportunity to remind your customers on the importance of their information […]

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The Power of Testimonials for Your Business

If your business isn’t already taking advantage of this easy and effective marketing tool, here are just a few reasons why obtaining reviews/testimonials should be a number one priority for increasing your marketing efforts. It’s free, and it’s honest marketing that speaks for itself. 1.Online Reviews Contribute to Referral Business: While online referrals may not […]

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Call Me Back After the Holidays

Ahh……. the good old “call me back after the holidays or call me back in January” stall I am sure you have already heard this stall (objection) a million times and probably hearing it as you read this coming up on Thanksgiving. Although some of your prospects may actually need to wait for January to […]

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User Experience and the Project

Having open lines of communication is critical for project management.  When building a website many clients want to be as hands off as possible.  While we endeavour to take the brunt of the project there still needs to be open communication between all team members including the client.  With heavier reliance on user experience, research […]

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The Art of the Referral

Every business thrives on many different things but one thing every business wants is referrals.  Getting a referral is a handshake that you have done a good job and your client trusts you enough to send someone else to you.  This is not the easiest task and can require a lot of work building valued […]

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Building Trust

While moving from an Account Manager to Production Manager nearly a year ago, I figured many of the questions surrounding the business may be reduced . . . I was definitely wrong. Web Design and Development is still one of those out-there businesses that most people have difficulty wrapping their minds around. It is difficult […]

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Basic Rules for Excellent Customer Service

Who has not suffered personally and talked about bad customer service experiences and found a way to broadcast it and make sure that no one will suffer what we suffered? Make sure your business is an example of excellence at all levels in customer service. Learn from the pros and be able to emulate and […]

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